THE WATER INDUSTRY DOESN'T HAVE A DELIVERY PROBLEM
It has a reputation problem. And in the same way that safety is everyone's responsibility, so is reputation.
VISIBLE. UNDERSTOOD. TRUSTED. CHOSEN.
The four stages of the Reputation Framework. Built from inside the UK water industry, for the people delivering its biggest investment cycle in a century.
Why utilities
I've spent twelve years learning how to make complex, technical industries understandable. When I turned that lens on UK water, in the middle of its biggest investment cycle in a century, I found a gap nobody was solving. Conversations with Ofwat, tier one contractors and water companies confirmed it. That's where the Reputation Framework came from.
How we work together
Strategic content and storytelling
Commissioned video content and storytelling for organisations who know that their work, their people and their projects deserve to be seen.
Strategy, training and workshops
Helping organisations and supply chains build reputation deliberately, using the Reputation Framework, from being visible, to being understood, trusted, and ultimately chosen.
My thoughts
